For e-commerce
A growing share of buying journeys now start with "ChatGPT, what's the best [product] for [need]?" — and the answer names a handful of brands before the shopper ever reaches Google or your category page. CitationDesk shows whether ChatGPT, Claude, Perplexity, and Gemini recommend your brand for buying-intent queries, which competitors get named instead, and the product-page gaps that keep you out of the answer.
What we hear from e-commerce brands
When someone asks an LLM for "the best [your category] under $X", it returns three or four brands with links. If you're not one of them, you lost the sale before the shopper ever saw your site — and your analytics will never show the visit that didn't happen.
You track Google rankings and ad ROAS obsessively. AI product-recommendation share-of-voice is a complete blind spot — you can't see which competitors the models name in your category, or for which buying queries.
Specs buried in tabs, no Product schema, marketing copy where a quote-ready spec should be — pages that rank fine on Google can be invisible to an LLM that needs to extract a clean, attributable fact to recommend you.
How CitationDesk fits
Track whether the four LLMs name your brand for the "best / recommended / vs" queries that precede a purchase — and exactly which competitors get recommended instead, query by query.
The Citation Readiness Score audits your product + category pages for the structure AI needs to recommend you — Product/Offer schema, quote-ready specs, extractable answers — and returns a 0-100 score plus the specific fixes.
When a model swaps your brand out of its recommendation for a competitor, the alert lands the same week — so you fix the gap before a season's worth of AI-driven buyers route to someone else.
Worked example
Read Stacks made its catalog pages quote-ready and structured — the same product-page discipline that gets a store recommended when a shopper asks an LLM what to buy.
Read the case study →“The DTC brand that found out three competitors were being recommended by ChatGPT in its category — and closed the product-page gaps to get back in the answer.”
Paste any URL. 90 seconds. 0-100 score across five dimensions plus the highest-leverage fix you can ship this week.