Your competitor is the "LLM-recommended" one
A founder asks ChatGPT for "the best [your category] tool" and gets a confident answer naming three vendors. None are you. The answer is the same on Perplexity. You're measurably invisible.
For SaaS
When a developer asks ChatGPT "best monitoring tool for serverless", the answer cites three vendors. If you're not one of them, you're invisible to that segment of buyers. CitationDesk tracks which LLM cites which vendor, on which queries — and shows the structural gaps keeping you out.
What we hear from saas founders
A founder asks ChatGPT for "the best [your category] tool" and gets a confident answer naming three vendors. None are you. The answer is the same on Perplexity. You're measurably invisible.
Your docs cover your API better than anyone else's docs cover theirs. But when developers ask Claude "how do I integrate X with Y", Claude cites Stack Overflow threads — not your docs page. The page is technically perfect for human reading, structurally unfit for LLM extraction.
You ranked #2 on Google for "best [category] tool". Then AI Overview ate the SERP. Your CTR dropped 40%. AI search has replaced the top of your funnel and you're not in it.
How CitationDesk fits
Add 20-50 buyer-intent queries ("best [category] for [use case]", "[your name] vs [competitor]", "how do I [problem your tool solves]"). See which competitors get cited where, week over week.
Add your top 10 docs pages and the "how do I" questions developers actually ask. See whether ChatGPT/Claude cite your docs OR Stack Overflow OR your competitor's docs.
Audit your homepage, your docs, your /pricing, your /vs/* pages. Score 0-100 + fixes. Identify the structural gaps — usually first-paragraph format + missing DefinedTerm schema + weak Person schema.
Worked example
SourceScore — a niche reference tool — captures 480:1 bot-to-human ratio. The bot traffic is citation inventory. For SaaS founders, the same archetype applies to docs sites: most traffic isn't human visits, it's AI crawlers ingesting your content for citation.
Read the case study →“We thought we were invisible to ChatGPT because we hadn't built any AI marketing. CitationDesk showed us we were invisible because our docs pages all started with welcome paragraphs instead of fact-shaped answers. Three weeks of rewrites and Claude started citing us.”
Paste any URL. 90 seconds. 0-100 score across five dimensions plus the highest-leverage fix you can ship this week.